Quick Response Technologies Private Limited ("Recepto", "we" or "us") offers a business intelligence platform to capture purchase intent data ("Platform") through which businesses ("Customers") or their authorised users ("Users") can obtain information and use the Platform and associated features to enable outreach to potential customers (collectively, the "Services").
This Privacy Policy explains how we process personal data, including business contact information and other types of personal data that are submitted to us or accessed by us through our Services, including through the Platform, or otherwise stored, used, disclosed, inferred, acquired or processed by us in connection with developing, improving or providing our Services and giving access to the Platform to Users.
This Privacy Policy also describes Recepto's practices for collecting, storing, using, disclosing, and otherwise processing personal data in relation to visitors to our website, https://recepto.ai/, our application hosted on different web stores, Recepto's marketing activities, and Customers' use of and access to the Platform and our Services.
For Data Principals whose personal data is included in Recepto's database made accessible to Customers through the Platform ("Recepto Intelligence Network" or "ReceptoNet"), this Privacy Policy is intended to provide information on Recepto and its Services, how you can opt out of the Recepto Intelligence Network, and the potential outcomes and consequences of remaining in that network. You can opt out or update your details by emailing contact@recepto.ai.
By remaining in the Recepto Intelligence Network, you may be contacted by our Customers when they are conducting business-to-business sales and marketing activities. Communications you receive may be relevant to your business, profession, or role, but we cannot guarantee that you will find them relevant or of interest.
By accessing the Services and/or our Platform, visiting the Website or otherwise participating in Recepto's marketing activities, you acknowledge the collection, use, disclosure and other handling of your information as described below.
Information we use to provide the service
We use a variety of information that we obtain, access and store from various sources, including data aggregators, our Customers, and networks such as messaging groups, social media channels, and user groups, in order to provide the Services.
Information Customers and Users submit to us
Customers and their Users may provide a variety of information to us through the Services. This includes:
- Users' own contact number and other personal data, such as name, email address, telephone number, job title, employer and location.
- Other personal data shared on messaging platforms, social media platforms, and other online platforms and databases that our Customers or their Users submit to us or provide us access to through their use of our Services.
If we provide a payment option to Customers, our service providers process payment information while Recepto does not have direct access to it. If a Customer purchases one of our subscription-based Services, payment and/or credit card information may be requested by our payment partners to fulfil the purchase request. We have agreements in place to help ensure that such information is processed securely and confidentially.
We may also request additional information in order to create, support and maintain customer accounts. We refer to all of the above information in this section as "Service Information."
Our use of Service Information is governed by our Terms of Service available at https://recepto.ai/terms-and-conditions and/or our other applicable agreements, including the Data Processing Agreement available at https://recepto.ai/data-processing-agreement .
Information we collect automatically
We also use automated means to collect a variety of information from visitors to our Website and Users of our Services. We refer to this information as "Usage Information."
If you authorize a third-party service on our Website, visit our Website, or open an email that we send to you, we and such third parties may use automated means to collect information about you, your computer or other device, your use of the Website or your engagement with the email. These automated means include Cookies, web server logs, web beacons, pixels, JavaScript, and other technologies.
Cookies are files that websites and online services create and access on your device to identify your browser or store information or settings. Our Website, Platform and Services may use HTTP cookies, HTML5 cookies, Flash cookies and other types of local storage. If you restrict or disable certain cookies, you may not be able to use all of the features of our Website or Services.
You can opt out of the use of these software tools by contacting us at contact@recepto.ai or, where available, by opting out of any non-essential cookies through the Website banner.
Website visitor identification
We use third-party visitor identification (also called identity resolution) tools on our Website. These tools combine the automated signals described above — such as your IP address, device and browser characteristics, cookie identifiers and the pages you view — with the provider's own data sources in order to identify the company you are visiting from and, in some cases, to match your visit to an individual business contact and their business contact details, such as name, job title, employer and work email address.
This means that a visit to our Website may be identified to us even if you do not fill in a form or otherwise contact us. We use this information for business-to-business sales and marketing purposes: to understand which companies are interested in our Services, to prioritise and personalise our outreach, and to contact you or your colleagues about Recepto in a business capacity. We refer to this information as Usage Information, and we do not use it to build profiles of you in a personal or consumer capacity.
Visitor identification providers act as independent controllers of the data they hold and may also process your information under their own privacy policies. We currently use RB2B for this purpose. You can opt out of website visitor identification by emailing contact@recepto.ai, by declining non-essential cookies where a Website banner is available, or by using any opt-out mechanism the relevant provider offers. Opt out requests are also honoured for the Recepto Intelligence Network as described above.
Information we collect from marketing and sales activities
You provide personal data to us when you voluntarily fill in forms on our Website, such as when you request a demo or contact our sales representatives. This may include your name, company name, job title, email address, country and/or state, phone number and the content of your request.
You may also share personal data when you register for an event or webinar, sign up to receive emails or newsletters, download information, or complete a survey. If you attend a virtual event or agree to be recorded in a telephone or video meeting, we may record some or all of that event for business, marketing and training purposes. We refer to this information as "Marketing Information."
Use of Service Information, Usage Information and Marketing Information
How we use the Service Information
- To provide, evaluate and improve the Platform, Services or Website.
- To enable our Customers to access business prospect profiles retained in the Recepto Intelligence Network.
- To enrich, update, cross-check and validate prospect data.
- To respond to inquiries, support requests, feedback or questions.
- To analyse how the Platform, Services or Website are used.
- To administer and troubleshoot the Services or Website.
- To create new products, services and tools.
- To verify identity and establish accounts.
- To send updates, emails, newsletters and other information.
- To process and fulfil orders and manage subscriptions.
How we use the Usage Information
- To provide, evaluate and improve the Services, Platform or Website.
- To provide marketing leads to Customers and Users from the Recepto Intelligence Network.
- To send advertisements, tailor promotional material, and perform analytics activities both on and off the Website or Services.
- To identify the companies and business contacts visiting our Website, and to contact them about our Services in a business capacity.
How we use Marketing Information
- To respond to your request, provide requested information, and contact you about that request.
- To send you updates, emails, newsletters and other information.
- To sign you up for newsletters or alerts.
- To verify registration to the Services and approve email addresses.
- If you opted into marketing, to communicate with you about updates, upgrades and products.
Additional uses of information
We may also use Service Information, Usage Information or Marketing Information to help keep the Services and Platform safe, and to investigate, prevent, or take action regarding unlawful or harmful activities, including potential fraud and violations of our Terms of Service, the DPA, or other agreements.
Sharing your information
We may share Service Information with the following parties:
- Our Customers and their Users, as part of our Services and access to the Recepto Intelligence Network.
- Companies that perform services for us, with us, or on our behalf, including technical infrastructure providers, payment providers, billing support, advertising and data platforms, social media and messaging platforms, and communication or collaboration platforms.
- Business and data partners in the course of creating new data services and solutions.
Your choices, and how to remove your content and information
We may offer Customers self-serve options for updating account information and indicating their preferences with usage of the Services.
If you are a Data Principal and do not want information about yourself to be included in or accessed by the Services or Platform, or to be used as part of the Recepto Intelligence Network, please submit a request to contact@recepto.ai. We will keep your information only to suppress it from future inclusion in the Recepto Intelligence Network accessible to our Customers.
Please note that this will not remove your data from the databases of other parties, such as our Customers, other data providers, or platforms that may already possess your data. You can also request a report detailing information Recepto has collected on you or processed on behalf of our Customers by emailing contact@recepto.ai.
Security
We understand the importance of the security of the information we collect, but we cannot promise that our security measures will eliminate all risks or avoid all security breaches. When you provide information to us, you do so at your own risk.
We recommend that you use strong and unique passwords, protect the confidentiality of your credentials, keep devices up to date, and notify us of any suspected unauthorized activity. We take appropriate technical and organizational measures, reasonable precautions, and follow industry best practices to safeguard your information against loss, theft, unauthorized use, access, or modification.
Third party links and services
The Services, Platform and/or Website may contain links to third-party websites, applications and services and may also contain cookies and other third-party content and features. We are not responsible for the content, security or practices of any third parties. You should review those third-party policies and terms to determine how their data handling works.
Children / Minors
The Services are not targeted to or intended for children under the age of 18 years. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that a minor has shared information with us, we will discard such information.
If you have reason to believe that a minor has shared information with us, please contact contact@recepto.ai.
Retention
Data shared by Customers will be retained strictly on our Customers' behalf in accordance with their reasonable instructions and our contractual obligations. Data of Users will be retained for as long as reasonably necessary to maintain and expand our relationship, provide Services and offerings, comply with legal obligations, or protect ourselves from potential disputes.
Business profiles will be retained for as long as necessary to provide our Services and to comply with legal obligations, resolve disputes and enforce our policies. If you prefer that we not share your data with Customers or Users, you may opt out by emailing contact@recepto.ai. We maintain a suppression list to ensure opt-out requests are respected.
Your rights
We allow you to access your personal data, edit it, or obtain data collected about you by contacting contact@recepto.ai. For deletion and opting out, you also need to email that address.
Depending on your jurisdiction, you may have additional rights such as the right to access, update, amend, delete, or restrict use of your data, object to processing, withdraw consent, know the identities of parties with access to your data, or complain to a local data protection authority. Some rights apply only in certain circumstances.
We process personal data about you in reliance on your consent, to comply with our legal obligations, or to fulfil contracts with you or our Customers. In contexts where we act as a data processor for our Customers, requests to exercise rights should be directed to the relevant Customer first.
Please do not provide information to us unless you have the proper consents required in the country in which the information was collected.
Changes to this Privacy Policy
This Privacy Policy may be modified from time to time as our business practices and legal requirements evolve. If it is modified, we will provide notice of the change by posting the updated Privacy Policy on the Website and including the effective date of the update.
If you disagree with this Privacy Policy or any changes to it, you should avoid providing information to us or to our Customers for storage and processing through the Services and Platform.
How to contact us
If you have any requests, questions, comments, or concerns regarding our privacy practices, please contact us at contact@recepto.ai.